Follow-Up and Come Trough-for your customers and for yourself



Title:  Follow-up and Come Through – for your customers and for yourself!

Description:  You have terrific business ideas and the brains to put those ideas into action.  You love what you do – so you thought the money would follow.

But, great ideas, brains, and loving what you do won’t cut it if you don’t follow-up and come through for your customers and yourself.

Do you have a stack of business cards sitting on your desk from people you meant to follow-up with – but never did?

Do you claim the economy is to blame for your lack of success – but you know in your heart you could have done things differently?

Stop making the same mistakes and stop giving the same old excuses that keep you and your business on the track of mediocrity. Take stock of what needs to be done, create a plan, and just do it.   After all, if self-employment was easy – everyone would be doing it.

This workshop is impactful for both your business and personal life.


The 10 things every woman should do to be a Successful Entrepeneur


Succeeding as an entrepreneur takes hard work and persistence because, unfortunately, there is no business-startup fairy who magically bestows success on small businesses and their owners.

Most successful entrepreneurs follow comparable patterns and share similar basic characteristics. Hundreds of online articles and published books claim to know the secret of success in business, but for the most part, they boil down to the same major points.

Passion, perseverance and a positive attitude tend to set successful entrepreneurs apart. Cultivating these attributes requires an innate skill set and some tips to get started.

So here are the main items to take into consideration if you’re trying to develop a business platform. These elements constitute will support a smart strategy for any new enterprise:

1. Love what you do.

Passion is key to keeping a business strategy moving. Half-heartedness in an entrepreneurial endeavor will chip away at your drive to succeed. Perseverance is the one thing that’s guaranteed to move anything over time, whether it’s a person, a job or an entire company. Abraham Lincoln failed at most of his efforts until late in his life, but he never gave up.

2. Take baby steps.

Jumping all in is rarely ever successful. There are success stories about people who invested everything once and came out winners after six months or a couple years, but those are rare. Risk management is an essential factor in any startup, and balance is vital. You can absorb losses more easily if you take smaller risks in the beginning. Those will provide essential and productive lessons.

3. Learn from others.

Successful entrepreneurs often worked for others in their field of choice before striking out on their own. Spending a few years in the industry under an excellent mentor will provide a good launching pad. Learn from your predecessors’ mistakes and brainstorm about how to improve upon their model. Find someone willing to teach, and think about starting your business elsewhere when you leave.

4. Learn how to self-promote.

Confidence and a good elevator speech can take any pitch to the next level. The first marketing any company experiences comes from its founder. Spend time learning how to share your vision without coming across as “salesy.” Don’t be afraid to ask for the sale, but remember: the client is always the focus.

5. Constantly take action.

Entrepreneurs are movers and shakers. They can’t afford to analyze every detail or they’d never get anywhere. There is no place for procrastination in a startup. It’s a 24/7, no-vacation-or-sick-days kind of job that demands constant forward momentum. Make a brief assessment at every step and move on it. Trust your instincts.

Related: The Scientific Reason You Should Trust Your Gut

6. Make a plan.

Read about successful businesses. Take in the wealth of knowledge that’s been provided by successful entrepreneurs such as Steve Jobs and the personalities from Shark Tank. A successful business plan does not have to be a book. A 10-page plan is digestible yet long enough to include everything you need to start.

7. Build a reputation.

According to Brandi Bennett at, maintaining a blog on a well-hosted website, or volunteering your time and skills, shows instead of tells the community, and thereby builds expertise and trust.

8. It’s never too late to start.

Many successful entrepreneurs started later in life. J. K. Rowling (Harry Potter author), Julia Child (chef), and Sam Walton (Wal-Mart) all started their wildly successful brands after they were comfortably along in their lives. Having the experience that comes with age can give you a unique outlook on your business. Life experiences bring depth that the most educated young adult, by his or her nature, is less able to foresee.

9. Build your “A team”.

Finding the skill sets and attitudes that support the culture of the brand you want to promote will foster innovation and enhance your reputation. Include folks from outside the company for the people you rely on. That will start a free marketing chain reaction that can build confidence and revenue.

10. Be mindful of your attitude.

The attitude of the founder will set the tone for the business. Negativity, laziness and entitlement waste time and money while they tarnish your reputation. Success largely depends on making mistakes and accepting blame in stride. Owning up to and facing challenges head-on is what makes a mere business owner a leader.

Starting a business can wreak havoc on the owner’s personal life. While all the above tips are necessary for success, taking care of yourself mentally and physically is also imperative. Exercise, sleep and diet play a central role in ensuring you implement these policies successfully. All of them drive attitude, motivation and relationships.

Successful CEOs tend to follow a structured, daily schedule of rising early, exercising, having snacks on hand for fuel and socializing many evenings of the week.

Striking a balance may take a while, but working toward this list as a goal for starting your company will make the difference. How an owner feels about progress and how quickly a business can be up and running — and feeding that bottom line — will swiftly feel the impact.

Also read

The 7 Worst Mistakes Women Make in Business


Workshop- Sage Advice for Women in Business


Do you ever wonder why success keeps eluding you?  What are you doing that is

holding the success you so much desire?  Well don’t despair Tracey Burns is going

to help you discover some profound steps to help you get where you want to be

October 14th 5:30 Upstairs on Beacon 2405 Beacon Ave.,

Light Snack and Beverage   $25.00

Workshop – Sage Advice for Women In Business

stressed 6

As sure as they are about their goals, wise businesswomen know that the journey to success means taking action in the face of ego, anxiety, mental blocks, concerns and pressure.  If you are a solo-preneur then you know this as sure as you know that being self employed or operating a small business is exciting. In the beginning we are invigorated by the fact that there are no limits as to what we can produce, how big we can create it, how successful we can become.  Initially it is rewarding and satisfying, we embark on the journey with vigor and passion, full of energy and optimism. The only limitations we have are the ones we set for ourselves. And that… is exactly where things go askew.

The two hour workshop will focus on providing you with strategies, tips and tools designed to get you out of your own way and on your way to success. Heck, we’re even going to throw in a little magic and a few surprises.

If you are a woman in business then you deserve to leverage every resource available to you in order to succeed. Don’t get left behind, register early to secure your spot.

Kind Regards,

Tracey Burns, PCC

Executive Coaching & Leadership Development

(250) 812-4433 Direct


Tracey Burns, Victoria, BC

Principal, Professional Certified Coach, Facilitator & Trainer

Tracey Burns 2015-9662-EditExperienced in business transformation and change management, Tracey is an effective thought leader able to drive strategic transformation across organizations one leader at a time. Focused on the people part of organizational transformation, Tracey coaches and trains high potential people to improve their communication, increase their agility and improve their effectiveness.  She is proficient at coaching people to deal effectively with conflicting priorities, time management, overwhelm, stress, and change. Tracey is adept at creating development plans and pushing people to accept developmental moves and accountability for their learning.  She has written many articles on leadership and has developed several Leadership and Communication Programs.

Tracey has coached senior leaders within the private and public sector for over ten years. Her client base is diverse including the following organizations: Schnitzer Steel, Viking Air, Health PEI, Arbutus Grove Nursery, and Cowichan Sportsplex, in addition to her ongoing roster of individual leaders. Her clients consistently generate reliable results that are testament to her coaching skills, passion and heart-filled impact.

In recent years she has lead an ICF accredited Coach Training Program in Malaysia, San Diego and Seattle. Tracey has been coaching since 2003 and is truly committed to the standards and competencies of coaching at the highest level. Her clients consistently generate reliable results that are testament to her coaching skills, passion and heart-filled impact.  Her fascination with Coaching began while operating her family owned legal research company.

Tracey’s coaching methodology is influenced by NLP methodology, Ontological Coaching, Co-Active Coaching, Strengths focused Coaching and Solutions Based Coaching. She uses over 100 Coaching Tools including SMART Goal Project Design, Managing Complex Change, Time Generator Practices, Feedback and Assessment Tools, Nine Box Talent Grid and Strengths Based Coaching. In addition, her coaching method is ontologically based, a cutting edge approach that encompasses an understanding of how our thoughts, physiology and use of language impacts our results. The changes experienced as a result of ontological coaching are deeply rooted and profoundly effective.

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Do you Have What it Takes to Be an Entrepreneur

John C. Maxwell: Do You Have What It Takes to Be an Entrepreneur?

5 characteristics common to successful entrepreneurs

John C. Maxwell



Imagine you’ve been offered a fantastic position with an industry-leading company. It’s the kind of job people kill for. The pay is outrageous, the hours are flexible, and your title would guarantee you respect no matter where you went in town.

Now imagine that, at the same time, you’ve got an idea—potentially a brilliant breakthrough in an emerging field. Other people are working on similar concepts, but you’re pretty certain your vision will not only win out, but also set the standard for the  future.

What would you do? Accept the comfortable job with the big salary and easy hours? Or bet on yourself and your idea, imagining what could be? It might sound like a thought exercise, but it’s a very real decision that Henry Ford faced in 1899. An engineer at the Edison Illuminating Power Plant in Detroit, Ford had just built his third car and had several backers encouraging him to pursue his development of more gasoline-powered automobiles. At the same time, Thomas Edison’s company offered Ford a major promotion if he would give up work on his gas-powered car and instead focus on electricity.

Ford thought it over. The decision couldn’t have been as easy as it now seems in the rearview mirror of a Mustang. In the end, he walked away from Edison and began the Detroit Motor Co.

It promptly failed! So he and his backers began the Henry Ford Co. It failed, too. It wasn’t until his third attempt, the Ford Motor Co., that the idea took hold and radically reshaped history.

I love folks who have the guts to try something new or who are convinced their ideas can change the world for the better. There’s an excitement about them that’s contagious. Their entrepreneurial spirit is powerful. It’s a gift not bestowed on everyone. Over the years, I’ve learned a lot from my own journey, as well as the journeys of others, and I’ve discovered several characteristics common to entrepreneurs. Here are my top five; see if you identify with any of them.

1. Passion

No successful venture can get off the ground without starting power, the energy to invest in your idea and set yourself apart. But starting power lasts only for a season. Soon you’ll run into challenges and obstacles that require something more. That’s when your enduring passion gives you the staying power to stick to the course when things get tough.

2. Risk Tolerance

Taking action carries risks. But so does inaction. Entrepreneurs know when to roll the dice intelligently, and in doing so, they gain two distinct advantages: knowledge and wisdom. Because entrepreneurs are willing to try when others won’t, they learn faster, experience more, win bigger victories and develop better solutions.

3. People Skills

All things being equal, people will work with people they like; all things being unequal, they still will work with people they like. I call that the friendship principle. Whether it’s your own team members or your customers, you must understand people, add value to them, and work hard to build and maintain those relationships. Zig Ziglar used to say that if you’ll add value to people, they’ll add value to you.

4. Fondness for Failure

Over the course of my career, I’ve learned that failure isn’t fatal; rather, it has become my friend (even if it doesn’t feel that way in the moment). Whether your mistake is a mere tumble or a spectacular crash, no failure is wasted as long as you ask yourself, What did I learn? As I’ve often said, experience alone won’t help much, but evaluated experience is the best teacher. Learn from your mistakes and you’ll be miles ahead of everyone else.

5. Decisiveness

The U.S. Marines have a list of the 14 traits that define leaders. Among them is decisiveness, the ability to make quick decisions with the facts available and the wisdom accrued through experience. It’s key for entrepreneurs as well; being able to seize opportunities at the right time is critical for success. As Ronald Reagan once said, “If you don’t make your own decisions, somebody else makes them for you.”

Back to our friend Mr. Ford, who once reflected, “One of the greatest discoveries a man makes, one of his great surprises, is to find he can do what he was afraid he couldn’t do.” He was right about that. Entrepreneurship isn’t easy, and it’s not for the faint of heart. For every story like Ford’s, there are many others that didn’t have such a happy ending—a daunting reality that aspiring business owners must face.

But for those who have the confidence and those traits we talked about, the challenges of building something new are worth it. Entrepreneurs come in all shapes and sizes, but they all share a bit of daredevil in their internal wiring.

If you’ve been thinking about chasing a dream of your own, try taking this short quiz. It’ll lend some perspective as you consider the big question of entrepreneurship:

1. Are you passionate about your venture?
2. Are you a promoter?
3. Can you handle stress?
4. Are you healthy?
5. Are you comfortable with risk?
6. Do you have strong people skills?
7. Do you embrace failure as a friend?
8. Are you creative in problem-solving?
9. Are you competitive?
10. Can you handle criticism well?
11. Are you optimistic?
12. Are you decisive?

Count the number of times you answered yes:

(1-4) Study up. Talk to someone successful to see how you can develop the traits you’re missing.
(5-8) You show potential. You show some entrepreneurial qualities, but take a look at your negative responses and see if there are ways to improve.
(9-12) Bring it on! You have an entrepreneurial mindset. Create a solid business plan and take the plunge!

Do you have what it takes?

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How to take consistent action to accomplish your Business Goals

Guest post by Susan Liddy

Taking consistent action to accomplish your business goals can be challenging. Yet, this is critical to achieving business success. Running a business is no small task, and it’s natural to occasionally feel like you need a break or even to simply slow things down while you recuperate.

During those moments it is important to do what is needed to rejuvenate: take part in activities you enjoy, take a vacation, or simply minimize your commitments until your energy is reclaimed.

When you are lacking in motivation, the solution isn’t always as straightforward. Many of my clients ask why it is so hard to stay motivated, and my reply is always, that we forget the WHY of our business goals.

We lose sight of the bigger picture, the excitement and the meaning behind the desire, and instead we wallow in how hard it feels. Whenever we associate “pain” and discomfort with something that is good for us, we put ourselves on the course for giving up.

Sigmund Freud, the grandfather of modern-day psychology explained this with what he called “The Pain/Pleasure Principle.” That is, people make decisions based upon their emotions. People will generally choose whatever will create less pain and more pleasure.

Emotional mastery, therefore, requires the ability to associate “pleasure” with your important business goals. To stay motivated with your goals, you must associate good feelings with accomplishing them.

Here are 5 emotional mastery tips to stay motivated:

  1. Acknowledge ever
  2. y win

It’s easy to acknowledge the big wins, yet the majority of goal accomplishment is actually made up of “small wins” and daily forward motion. Remember to marinate in the good feelings of every little accomplishment as you move toward your goal.


  1. Remember your “why”

When defining your business goals, don’t just focus on what you want and when you want it. Focus on WHY you want it.

Why is this goal important to your business? What positive rewards come with achieving your goal?

And, if applicable, identify how your goal makes your business, and therefore, the world a better place.

  1. Savor each moment

Too often, as people accomplish goals, they set their sights too far off into the future. Yet there is a lot of enjoyment to experience along the way. As you are accomplishing your goal, savor each moment along that journey.

Experience the nooks and crannies. Breathe into the process as you would if you were enjoying a fine wine.

  1. Redefine failure

Instead of focusing on your mistakes, focus on what each experience has to teach you. Every mistake is actually a success in the form of a learning experience. I have personally never met a successful woman in business who didn’t mess up a time or two. Embrace these moments and learn the lessons that they have for you.

  1. Create a Community

Success in business requires a community of support. Surround yourself with positive and like-minded people with similar goals. Celebrate your progress together and share your wins and what you are learning with one another. Spend time together masterminding and supporting one another.

Business success includes trial and error. Track your progress, measure effectiveness and make the necessary shifts along the way.

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Originally posted on Norma Jeans' Closet:


Lack of Motivation and Enthusiasm

By Remez Sasson

Motivation and enthusiasm manifest as desire and interest, and as a driving force that pushes you to take action and pursue goals.

However, it often happens that you have the desire and interest, but you lack the motivation. This is a frustrating situation, since you want to do a certain thing, but cannot get enough inner strength and motivation to act.

There are many reasons for the lack of motivation. It could be due to a weak desire, laziness or shyness, and it could be due lack of self esteem and self confidence. In some cases, the reason is a physical or mental problem, which requires professional help.


Lack of motivation and lack of enthusiasm are two of the main reasons for failure and of living a mediocre life.

You cannot blame other people if you lack the enthusiasm to act…

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